Information We Collect

If you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This may include your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are handled securely through our payment partners.

For our corporate clients, we might collect additional business information such as company registration details, preferred delivery schedules, and budget constraints. This helps us deliver a service that is tailored to your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

StudioHarborLine respects your privacy and does not sell your personal information to third parties. We only share information when it’s necessary to provide our services or when required by law.

We may share essential information with trusted service partners who assist us in running our business. This includes delivery collaborators, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the specific services they provide to us.

We may disclose information if mandated by law, a court order, or a government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This encompasses protected data storage, encrypted transmissions, and restricted access to personal information inside our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.

Your Privacy Rights

You hold significant rights over your personal data. Depending on applicable laws, you may be entitled to access, update, delete, or limit how your data is used.

To exercise these rights, reach out to us via the contact details at the end of this policy. We will respond within a reasonable period as mandated by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and comply with legal obligations. Retention durations vary based on the data type and its intended use.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insights into how people interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You have the option to manage cookie preferences via your browser settings. Note that turning off some cookies could impact how the site functions. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only StudioHarborLine and this site. We are not accountable for the privacy practices of those third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our platform.

Policy Updates

We might revise this privacy policy from time to time to reflect updates to our practices, services, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to periodically review this policy to stay aware of how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.